Frequently Asked Questions

How long has PRM been in business?

PRM has provided community and homeowner’s association management services since 1997.

Does PRM have a physical office?

Yes, PRM’s office is located in Peoria, AZ

7998 W. Thunderbird Rd
Suite #108
Peoria, AZ 85381

Business Hours:
Monday – Friday  8:30 AM – 4:30 PM
Fill out  this form to send us a message
Emergency phone line available 24/7.
  • If you are currently experiencing an emergency, please call or text 480-729-5814.  You will be asked to provide the following information
    • your name
    • name of the development
    • your address / address of where the emergency is taking place
    • your phone number/ best way to contact you
What is included in our management contract?

Our contracts include but are not limited to:

  • Real-time and personal customer service and assistance.  During our office hours, your call will always be answered by a live person located in our local office.  After hours, we have an emergency line dedicated and available to help with all of your needs.
  • General management services such as
    • Landscape maintenance
    • Pest control
    • Tree-trimming and spraying
    • Irrigation maintenance
    • Security/privacy gate repairs
    • Common areas to include graffiti removal
    • Community pool/space upkeep and maintenance
  • Secure document and records storage
  • A full set of monthly financial reporting on an accrual basis
  • Property Inspections
  • Board Meeting participation and organization

Please Contact Us for more information about services offered

Do you offer collection assistance for delinquent HOA dues?

PRM Association Management prides itself on being the most aggressive HOA and Condominium Managers with regard to the collection of past due HOA fees. Co-owner, Susan Rubin takes this task very seriously and works very closely with homeowners who have fallen behind for whatever reason.  PRM has a consistent history of effective and immediate resolution.

What forms of payment does PRM accept?

Payments accepts the following payment methods:

  • check
  • SurePay (click here for SurePay form)
  • PayPal
  • Cash (payments must be made in person, at the office, during business hours)
Can I pay my bill online?

PRM offers online payment through PayPal.  Click here to see more information about ways to pay.

Will our association be assigned a dedicated manager?

No, PRM works differently than any other company. Because of our customized and copyrighted data base, you will have a team of professionals dedicated to your condominium, townhome or homeowner’s association. The real “managers” are the owners. One or more of them will attend all the meetings.

Will my Association have its own bank account?

Yes. All condominium and homeowner association clients have their own checking and savings accounts, along with separate bank statements. There are no commingling of funds.

I am a property owner and I have a tenant, what information do I need to submit to register the tenant(s)?
As the property owner, it is your responsibility to provide the tenant(s) with a copy of the CC&Rs/ Rules & Regulations.
I am a new property owner in one of the associations that you manage, what information do I need to provide to PRM?
Please click here to access the Confidential Member Information form.
Does PRM have an emergency phone line for after-hours emergencies?

PRM has a 24 hour emergency line which is answered by a member of our staff.  If you are currently experiencing an emergency, please call 480-729-5814

  • You will be asked to provide the following information
    • your name
    • name of the development
    • your address / address of where the emergency is taking place
    • your phone number/ best way to contact you